Communication



 

Providing solutions tailored to your needs

From our BELRON CANADA® call center in Montreal, we offer national store coverage backed by BELRON® call center expertise and cutting edge technology. Through the Belron Claims Management Centre, insurance and fleet customers can now access a global centralized claims management service. This lets BELRON®:

  Develop closer relations with our key customers
  Build on our momentum as more and more of Canada's leading insurance and fleet account ; choose BELRON CANADA® as their master call provider
  Exceed our new partners expectations both in the call centre and at branch level
  Drive jobs into stores across the country, supported by ongoing innovative programs.
  Expand mobile services and provide superior improve customer service

  • Customized scripts
  • Flexible procedures
  • Statisticals information on claims and monthly calls
  • Centralized billing
  • Savings management
  • Web based statistical analysis available
  • ISO 9001:2000 certification
  • Handle calls in both languages
  • Provide continuous training
  • Manage staff more carefully
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